Mashreq Private Bank – Customer-first approach wins title

Mashreq Bank has been adjudged MENA Private Bank of the Year at the regional Banking Excellence Awards 2022 for customer-first approach, curated solutions, and digital capabilities.

With its strong presence in the six nations of the Gulf Cooperation Council (GCC) and along with several other facilities across the globe, bank is poised to provide services to clients based anywhere With its digital capabilities, the bank has created processes and solution that are nuanced, efficient, and can holistically meet the needs of their customers. For example, the bank’s digital platform lets clients trade equities, foreign exchange (FX), and commodities offering thousands of securities across multiple exchanges. However, it is important to note that while Mashreq’s Private Bank offers the basic ‘hygiene’ factor of multiple investment products, it also offers much more as it’s allied to execution capabilities across 32 markets and 150,000 funds on local and international equity markets.

Bespoke services such as Private placements, real estate financing, wealth structuring, legacy planning are provided by the bank. Mashreq Private Bank also opened the region’s first comprehensive family office with an aim to holistically cater to the multiple needs of their unique clients. This specialized unit helps families grow and preserve their wealth for posterity. A range of solutions are offered such as funding, wealth generation, protection, and advisory. It provides a single stop solution with access to in house teams from treasury & capital markets, Investment banking and corporate banking.

Mashreq’s Private banking service also hosts a dedicated Golden Visa desk that can assist clients for the UAE’s Golden Visa nomination, which allows foreign nationals to live, work and conduct business in the UAE without requiring a national sponsor if they meet certain criteria. End-to-end assistance is available to its esteemed clients in this regard.

This customer-first approach with a focus on delivering best-in-class services and global products in the most intuitive and seamless manner is what gives the bank an edge over others, and why it was adjusted winner for the prestigious award.