Customer-centric solutions

Taishin International Bank has launched a sustainable business model to provide seamless solutions for its unique client base.

To understand customer objectives better, Taishin International Bank has adopted a solution-based wealth advisory approach with clients at the heart of the process.

Sustainable financial products play a key role in furthering global climate goals. But their success demands a strategic approach that aligns with clients’ values and ethical preferences.

The significance of such a model in private banking is particularly relevant due to the unique needs and expectations of high-net-worth (HNW) clients as it could assist them with managing their portfolios effectively while reducing exposure to risks.

Taishin International Bank has strategically positioned itself for long-term growth by leveraging its expanding regional presence, upgrading its existing wealth management capabilities and providing solutions to its unique client base. The Taiwan-based bank has created a portfolio-based investment strategy curated to help customers enjoy their onshore and offshore product offerings.

To understand customer objectives better, Taishin International Bank has adopted a solution-based wealth advisory approach with clients at the heart of the process. The approach involves systematically examining clients’ assets across personal and business wealth and then structuring their portfolios by employing relevant financial products and services.

To better assist with wealth planning, the bank has a dedicated private banking department that works with clients using a team-based client service model. Clients are served by a dedicated adviser together with a full team of financial experts including investment, product and credit solution specialists. The specialist team is responsible for managing and facilitating the daily unique and complex service needs of the client base.

VALUE-ADDED SERVICES

In addition to custom-designed investment solutions, Taishin International Bank offers a series of personalised services such as tax, law, trust and estate planning solutions through commercial partnerships with qualified tax and law firms, as well as external providers that are onboarded following stringent background checks.

Adding to its holistic suite of products and service offerings are tailor-made credit solutions that provide clients with financial options that align closely with their goals, risk profiles and financial circumstances.
Taishin International Bank has strategically invested in the right resources and talent, and has witnessed a surge in the number of private clients as a result.

The bank’s total assets under management (AUM) were recorded at NTD$76bn ($2.4bn) at the end of 2022, a 225 per cent increase from the previous year’s NTD$23bn. With a customer-centric approach and long-term vision, Taishin International Bank will continue to invest in its products and services.
Taishin International Bank has won the Outstanding Private Bank for Ultra-High-Net-Worth Clients at the PBI Global Wealth Awards 2023.